Fill The Gap
A climber on a snowy summit looking toward the peak ahead

Between enterprise cost and off-the-shelf compromise, there's a gap.We fill it.

For New Zealand organisations that have outgrown off-the-shelf but can't justify enterprise: independent advice on what you need, then the right product or a system built around how you work, supported for the long term.

Free, with a senior adviser. No pitch.

Sound familiar?

  • Your software costs more every year, and every improvement needs its own business case.
  • Enterprise platforms are built for organisations ten times your size, at a price to match.
  • Off-the-shelf means changing how your organisation works to suit the software.
  • You bought the product that was sold as the answer, and it wasn’t.
  • Technology is moving faster than anyone inside can keep up with, and your board is asking harder questions.

Most organisations accept this as the cost of doing business. It no longer has to be.

The 85% problem

Each product does 85% of what you need. Together, they can do a lot less.

Buying a product for each job looks cheaper, one subscription at a time. But to run a data-driven organisation those products have to work together, and connecting them can cost more than you saved, while the gaps fill with spreadsheets and people working around the software.

Get the core of your organisation right, and the next capability is an addition rather than another product to buy and connect.

85%85%85%

61%

Worst case: three products, each 85% right, with gaps none of the others cover.

What's changed

Building around your organisation is no longer only for the largest

Until recently, a system designed around your organisation was something only the largest could justify. Everyone else made do with enterprise platforms they over-paid for, or products they bent themselves to fit.

AI-assisted development, in the hands of an experienced team, has changed the economics. It doesn't replace judgement; it expands what a small, senior team can deliver, and how quickly. So where nothing on the market fits, the system you would design if you could start again is now within reach.

Our work

Build · Insurance

A regulated organisation replaced its core system in five months

The Veterinary Professional Insurance Society faced the squeeze in full: rising licensing and development costs, an enterprise option it couldn't justify, off-the-shelf options that would have changed how it works, and a renewal deadline it couldn't move.

After a rigorous procurement process, VPIS engaged us in March 2026. We built a complete platform around the way it operates, secure enough for its regulators and carrying its own brand. It went live in July, in time for renewals, and improvements that were once too expensive to consider are now simply the next step.

VPIS is an insurer, but the squeeze isn't unique to insurance. It applies to any organisation whose core system is too important to compromise on and too expensive to keep as it is.

from engagement to go-live, in time for renewals
5 months
from engagement to go-live, in time for renewals
documents migrated, each checked against its file
25,994
documents migrated, each checked against its file
improvements released since go-live
130+
improvements released since go-live

What changes when the system fits

Work that used to wait now moves

Renewals submitted
62% faster
Renewals submitted
23 days down to 9
Quotes accepted and bound
86% faster
Quotes accepted and bound
2.8 days down to under half a day
The slowest one in ten closed
73% faster
The slowest one in ten closed
23 days down to 6
Committee approvals
39% faster
Committee approvals
21 days down to 13
Revenue invoiced
9% more
Revenue invoiced
by the same point in the round, about 5 days ahead

First renewal round on a platform we built, compared with the system it replaced. Times are typical (median) times; revenue invoiced is compared at the same day of each round. October 2026.

How we're different

We start with your organisation, not a product

We work out what you actually need before anyone is sold anything, so you never have to reshape the business to suit the software.

We only build when buying won’t do

If a product on the market does the job, we’ll recommend it, whoever provides it. Our reviews are separate engagements, and the recommendation is yours to take to anyone.

Confidence for your board

Independent advice, a sequenced roadmap they can test, and security and data checks built in from day one, so each investment is a decision, not a leap of faith.

A small, senior team, made faster by AI

AI expands what experienced people can build, and how quickly. Architecture, security, testing and accountability stay with people.

Fees that grow with you

Wherever possible we link our fees to the things that grow your revenue, so we grow together. Increases are capped at CPI.

From the first decision to the system you run every day

Bring us in at any point. Most organisations start with a conversation about what isn't working.

Advise

An independent, fixed-price review of what to keep, what to replace and what each option will really cost, with a clear recommendation you can take to your board.

Source or build

Where the right product exists, we help you choose it, buy it well and put it in. Where it doesn’t, we design and build it around how you work, under your brand.

Support

We host, support and keep improving what we deliver, so the next enhancement is a decision about value, not a negotiation with a vendor.

We also source and support the critical communications that councils, government agencies and critical infrastructure can't afford to fail.

Critical communications →

What would you change if you could start again?

Start with a free conversation with a senior adviser. No pitch: you'll leave with a clearer view of your options, and if a review would help, what it would cover and cost.

Start a conversation