Fill The Gap

Critical communications

Know sooner, reach everyone, keep a record of every decision

When something goes wrong, councils, government agencies and critical infrastructure have to get the message out, account for their people and show afterwards what was decided and why. We source, set up and support the platforms that do it, and we know the New Zealand context: CIMS, and the MetService, GeoNet, NZTA and Emergency Mobile Alert feeds.

GRIFN

Incident and threat management, built in New Zealand

Official alerts from MetService, GeoNet, NZTA and Emergency Mobile Alert, mapped against your people and sites, with safety check-ins, situation reports and a decision log. Designed for CIMS-based response. A complete platform in its own right, and it works with Whispir if you already use it.

Visit grifn.co.nz ↗︎

Whispir

Multi-channel messaging at scale

Reach thousands of people in minutes by SMS, email, voice and app, with two-way replies and automated workflows. We implement it, support it locally and look after it day to day.

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Dataminr

Real-time event detection

Surfaces breaking events and emerging risks from public information as they happen, so your team can act early.

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Source and support · Civil defence

Waikato Regional Council

Waikato's civil defence team relies on Whispir to reach people in an emergency. We moved their crisis communications to AWS in Sydney, and built software that helps them understand and report on every critical message they send.

Talk to us about critical communications