Getting contact centre recruitment right first time!

Right staff first time

Covid-19 has prompted an unprecedented move to remote working, and is rapidly reducing face to face customer management. If you’ve been relying on a personal touch to keep your customers and prospects happy, you’re going to need to start thinking about how you can do things differently. Outsourcing to a Call Centre might be an […]


Unlock your potential

Meet Kaye Sherwin – Fill The Gap’s new Head of Human Potential To give yourself every possible chance of success, you need to have more than just a clear vision of what you’re setting out to achieve. At Fill The Gap, we’re helping great New Zealand organisations leap any hurdles in their way so that […]