The Language of Business – LINQ
Building a Digital Twin of your Business Fill The Gap sat down with Neil Calvert, CEO LINQ Ltd to understand how to effectively create a digital twin of your business to inform successful transformation 70% of IT Transformation projects fail or are abandoned within 3 years. We asked Neil Calvert, LINQ CEO to explain what’s […]
Do your emails Engage or Unsubscribe?
How’s your email unsubscribe rate?! If you have services that people subscribe to, don’t make your first email contact result in them clicking “unsubscribe” We get inundated with first emails from people we’ve never communicated with before on the back of the research we do for ourselves and clients. Never has the difference between two […]
Permuto Sign LINQ Consulting Partner Agreement
Permuto: the newest partner to leverage LINQ for evidence based decision making Fill The Gap and Permuto sign Consulting Partner Agreement for Australia On the 20th of May, Fill The Gap and Permuto signed a Consulting Partner Agreement, allowing Permuto to provide services using LINQ and resell the digital twin SaaS in Australia. “We’re very excited to have […]
Hope is not a strategy!
HOPE IS NOT A STRATEGY! In this time of unprecedented change, hoping for the best can be an easy trap to fall into. Certainly we should be hoping that our country manages to get through this with as few deaths as possible, but even that will be on the enactment of a robust strategy. At […]
Getting contact centre recruitment right first time!
Covid-19 has prompted an unprecedented move to remote working, and is rapidly reducing face to face customer management. If you’ve been relying on a personal touch to keep your customers and prospects happy, you’re going to need to start thinking about how you can do things differently. Outsourcing to a Call Centre might be an […]
PROJECT PRIORITISATION
5 things you must consider when prioritising projects – for small to medium business leaders As a leader or business owner it can be really tough making sure that you’re focused on the right things. Squeaky wheels get oiled, mundane tasks that need to be completed take too much time, and we slip into our […]
AVOID 5 ROI CAREER KILLERS
HOW to avoid 5 career killing ROI mistakes Rebecca Waterman wrote an article in CIO Magazine a little while back that I was reminded of when talking to customers about building a business case for IT. She highlighted 5 mistakes to avoid to remove effort and improve accuracy in developing your ROI for IT projects. […]
Business Case Revolution
WELCOME TO THE BUSINESS CASE REVOLUTION “Change is the only constant in life” – Heraclitus In life, change is inevitable; in business, change is vital 70% of change projects fail It’s just a Bad Business (Case) Organisations struggle to overcome the hurdles preventing successful business transformation. There are many contributors that create significant pain when […]
HUMAN POTENTIAL
Meet Kaye Sherwin – Fill The Gap’s new Head of Human Potential To give yourself every possible chance of success, you need to have more than just a clear vision of what you’re setting out to achieve. At Fill The Gap, we’re helping great New Zealand organisations leap any hurdles in their way so that […]
HELP WITH HIRING
Make sure your next hire is awesome! For 15 years I’ve been successfully avoiding bad hires, building successful teams to deliver outstanding results. I’d like to show you how too! I’m keen to help organisations avoid the most common pitfalls that lead to poor hiring decisions, including trusting the person that has a commission check […]